Adventure Days
Special events as arranged
Service Description
This is a special event that will occur on an ad-hoc basis and be charged on an individual basis e.g. a trip to the coast
Cancellation Policy
Micks Mutts Dog Walking Services Payment Policy 1. Payment Methods Clients may pay using: - • Bank transfer • Cash All payment details will be provided on the invoice 2. Payment Schedule Regular Monthly Clients - • Invoices will be issued monthly in advance, 7 days before the last day of the month. • Payment is due within 7 days of the invoice date Occasional /One-off Walks: - • Payment is due on the day of the walk unless agreed otherwise in writing. 3. Late Payment • Payments more than 7 days overdue may incur a late fee of £2 per day. • Services may be paused until outstanding balances are paid 4. Cancellations and Refunds Client Cancellations • More than 24 hours’ notice: No charge. • Less than 24 hours’ notice: Full fee will be charged. • Same-day cancellations/No-shows: Full fee will be charged. Walker Cancellations • If the dog walker cancels, clients will not be charged and will be offered a rescheduled appointment or a full refund if prepaid. 5. Holiday, Weekend and Bank Holiday Rates • Walks on weekends or Bank Holidays may incur an additional 15% fee. • Notice of any additional charges will always be given in advance. 6. Emergencies If an emergency occurs and I must take the dog to a vet, as per Micks Mutts Veterinary Release Form: - • The owner is responsible for all veterinary costs. • I will always attempt to contact the owner first or the nominated Emergency Contact unless immediate action is required 7. Weather Policy Walks will continue in most weather conditions. • In severe weather (heatwaves, ice, snow and storms), I may shorten the walk for safety, but the full session price will still apply. 8. Service Changes Any changes to rates or policies will be provided
Contact Details
Medway, UK
07860170650
micks.mutts@outlook.com